Privacy Policy
The privacy of your personal data is important to us and we are committed to accord the information the due level of care as presented in this Privacy Policy statement, and consistent with the Personal Data Protection Act 2012.
We may update this Privacy Policy from time to time. Subjects to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. We encourage you to check the latest version of this Privacy Policy regularly.
By interacting with us, submitting information to us or signing up for any services offered by us, you agree and consent to ERCM Consultancy Pte Ltd, its related corporations and affiliates (collectively referred to as “ERCM”, “us”, “we” or “our”) as well as our respective representatives collecting, using, disclosing and sharing amongst themselves your personal data, and disclosing such personal data to ERCM’s authorised service providers and relevant third parties in the manner set forth in this Privacy Policy. This Privacy Policy does not supersede or replace any other consents you may have previously or separately provided to us in respect of your Personal Data.
Personal Data
“Personal Data” refers to all and any information relating to you obtained by us during the course of and as a result of the provision of any products and services by us to you. Such personal data includes but not limited to your name, mailing address, telephone number, personal email address and NRIC number. We shall treat your Personal Data as confidential and will accord due level of care in accordance with our Privacy Policy statement, and consistent with the Personal Data Protection Act 2012.
Purpose of Collection
Generally, we collect Personal Data from customers, prospective customers, suppliers etc for purposes relating to the products and services we offer. These purposes include but not limited to:
- Responding to your enquiries regarding products and services we offer
- Receiving feedback
- Processing requests, orders and administering accounts
- Providing customer support including account servicing
- Communication with you in relation to products and services we provide which are relevant to your existing relationship with us
- Offering you updated marketing and promotional packages you can benefit from
We may for these purposes contact you via electronic mail or telephone.
Collection of Personal Data
Where possible, we will collect your Personal Data directly from you and secure the relevant consent from you. This may take place in a number of ways, such as when you attend our trainings etc, give us written order to ask us to provide a product or service over telephone or internet. Our site also offers interactive facilities such as customer inquiry where Personal Data may also be collected.
Disclosure of Personal Data
In providing you with a product or service, we may sometimes need to disclose your Personal Data to others. It is generally not our policy to disclose your Personal Data to external organisations unless we have your consent and/or are required to disclose your Personal Data as required in the normal course and scope of our business in the provision of our services to you, and/or for contractual, legal and regulatory requirements.
Withdrawal of Consent
Should you wish to withdraw your consent for us to send you sales and marketing information via a specific mode or all modes of communications, please notify us in writing to our contact details below.
For any questions relating to your Personal Data or about our Privacy Policy, you may email us at inquiry@ercmconsultancy.com.