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[ER06] WSQ Implement Incident Management Processes


This course is designed to equip participants from various industries with CERT Team with essential skills and knowledge to manage their incidents effectively at their premises as a Site Incident Controller (SIC). This is also a WSQ module accreditated by WDA.


  • Implications of statutory and organisational requirements
  • Standard operational requirements
  • Value of a well written Incident Management Plan
  • Characteristics of the plant, equipment and facility and associated facilities during emergency situations
  • Importance of maintaining effective communications (fixed or mobile) with relevant personnel (supervisors, operators, etc)
  • The roles and responsibilities of Incident Management Team members
  • Command and control principles and techniques
  • Types of Incident Management tools and resources
  • Types of appropriate emergency response equipment
  • Incident mitigating and suppression techniques and strategies
  • Transition from mitigation operation phase to recovery phase
  • Emergency response evaluation and debriefs
  • Identification and communications to relevant stakeholders and government agencies


  • Site Incident Controller (SIC)
  • Site Main Controller (SMC)

Participants will be awarded a downloadable e-Statement of Attainment by SSG upon passing the assessment

Date 26 February 2020
Time 9am – 6pm
Fees SGD 420 per participant (A-CERTS Members)
SGD 450 per participant (Non Members)
Accreditation 10 CPD Points (by SCDF)
7 SDU Points (by SISO)
Additional Info WSQ funding available for this course
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